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Stories
2 stories from the trenches
🔄 Culture Change
Building an On-Call Culture from Scratch at a "Move Fast, Break Things" Startup
👤 @startup_samSaaS2023
“We were a 7-person engineering team at a seed-stage B2B SaaS startup. There was no on-call rotation — when things broke, the CTO would get a text from a customer and scramble to fi...”
PagerDutyDatadogOn-CallIncident Response+1
⚡ Incident ReportThe Black Friday Meltdown: How a Missing Index Took Down Our Checkout
👤 @sre_sarahe-commerce2024
“We were a mid-size e-commerce platform processing about 50k orders per day on normal days. Our stack was a Node.js monolith backed by PostgreSQL, deployed on AWS ECS. We had monito...”
PostgreSQLAWSDatadogIncident Response+1